Fine Rugs Creation
Privacy Policy
Effective 9 August 2026. This policy explains how Fine Rugs Creation handles information submitted through this website and information generated when the website is used.
Information we may receive
When you contact us or request samples, you may provide your name, company, business email, phone or WhatsApp number, country, buyer type and project requirements. You may also send artwork, specifications or other project files separately by email.
How we use enquiry information
We use enquiry information to respond to requests, evaluate sampling or production requirements, prepare quotations, coordinate project development and maintain appropriate business records. We do not use your project brief for unrelated public marketing without permission.
Analytics
Optional Google Analytics 4 is available on this website and loads only after you choose “Accept analytics” in the privacy controls. If you choose “Essential only”, Google Analytics is not loaded. You can clear your browser site data to reset this choice.
Sharing and service providers
Information may be handled by service providers that support website hosting, email, analytics, file transfer, shipping or business operations where needed for the requested service. Project information may also be shared internally with relevant production or development personnel.
Retention and security
We keep information for as long as reasonably needed for the enquiry, project, repeat-order support, record keeping or applicable legal requirements. We use reasonable administrative and technical measures, but no internet transmission or storage method can be guaranteed completely secure.
Your requests
Where applicable, you may ask about personal information associated with your enquiry, request correction or deletion, or withdraw a consent you previously provided. We may need enough information to verify and process the request.
International business enquiries
Fine Rugs Creation works with professional buyers in multiple markets. Information may therefore be communicated or processed across countries when necessary to respond to an enquiry, coordinate a project or use service providers, subject to applicable requirements.
Policy updates
We may update this page when our website, business processes or applicable requirements change. The effective date at the top of this page identifies the current website version of this policy.